Frequently Asked Questions
Do you accept walk-ins?
We kindly recommend booking in advance to guarantee availability. Walk-ins are accepted only if we have a free slot. Book via WhatsApp.
How long does a lash appointment take?
- Classic sets: 1.5 – 2 hours
- Volume / Russian / Signature sets: 2 – 2.5 hours
- Refills: 1 – 1.5 hours
We do not rush our work — quality and lash health come first.
Are your lash extensions safe for natural lashes?
Yes, 100%.
We use high-quality materials, correct weight distribution, and professional techniques to ensure no damage to natural lashes when proper aftercare is followed.
Do your lashes cause irritation or infections?
No. When applied correctly, lash extensions do not cause infections.
Redness or sensitivity can sometimes happen due to:
- Individual sensitivity
- Tired eyes
- Hormonal changes
True infections involve pain, discharge, and swelling, which are very rare.
How long do lash extensions last?
Lashes naturally shed every day.
With proper aftercare:
- Sets last 3–4 weeks
- Refills are recommended every 2–3 weeks
Can I choose my lash style?
Absolutely.
Every set is customized based on:
- Eye shape
- Natural lashes
- Lifestyle
- Personal preference
Your artist will guide you to the most flattering option.
What aftercare is required?
- Avoid water & steam for 24 hours
- Clean lashes regularly with lash shampoo
- No rubbing, pulling, or oil-based products
- Avoid sleeping face-down
We provide full aftercare guidance after your appointment.
What happens if I’m late?
Please arrive on time.
- 10–15 minutes late: appointment may be shortened
- 15+ minutes late: we may need to reschedule or cancel
This is to respect our artists and other clients.
Do you offer guarantees or free fixes?
If something feels off, please contact us within 48 hours. We are happy to assess and assist where appropriate.
Why are your prices higher than some salons?
Our prices reflect:
- Highly trained artists
- Premium products
- Safe techniques
- Central Jumeirah location
- Time, precision & lash health priority
We focus on quality, not quantity.
Do you remove lashes done by other salons?
Yes, we offer professional lash removal to protect your natural lashes.
How can I book an appointment?
You can book via:
Do you provide lash training?
Yes. Sabrina Lashes also operates as an academy, offering professional lash training courses.
Please contact us for upcoming dates.
Can I get lashes if I have sensitive eyes?
Yes, but please inform us in advance.
We can adjust:
- Products
- Styling
- Adhesive exposure
Sensitivity varies from person to person.
Do you use hypoallergenic glue?
We use professional salon-grade adhesives that are safe when applied correctly.
No lash glue is 100% allergy-proof — allergies are individual.
Can I get lashes during pregnancy?
Yes, but comfort levels vary.
Please confirm with your doctor and inform us so we can adjust your positioning and timing.
Why do lashes look different on each person?
Every face and eye shape is unique.
The same style can look different depending on:
- Eye shape
- Lash density
- Lash direction
We design lashes to suit YOU, not a reference photo only.
Will lash extensions make my natural lashes fall out?
No, natural lashes shed as part of a normal growth cycle.
Properly applied extensions do not damage natural lashes.
How long do signature brows lasts?
Our Signature Brows can last up to 4 weeks, depending on how well you care for them and your individual hair growth cycle.
How long do HD Brows lasts?
Our HD Brows can last up to 4 weeks, depending on how well you care for them and your individual hair growth cycle.
Do you do refills from another salon?
We can book you for refills from another salon. Upon arrival, our artist will first assess your current lashes:
• If they were done professionally, we can proceed — the starting price is 367.50 AED.
• If not, the artist may recommend a removal and a fresh full set, which you can decide on the day of your appointment.